SMS conversations
A helpful conversation, by text.
Guests can ask a quick question, compare appointment options and continue toward booking without waiting for someone to call them back.
See both sides of the conversation.
Ask about a service, find an appointment, and see the practice’s view of the result. Type a question or call Glo directly in your browser.
How it works in a practice
- Start with the guest
A guest texts the practice’s configured number.
- Take the next step
Glo answers from approved practice information and checks the supported next step.
- Keep the outcome
Replies, opt-outs and requests for staff determine what happens next.
The web chat demonstrates the conversation and outcome. A public SMS demo number is not connected yet. Live SMS requires a configured practice number and messaging consent rules.